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LEGAL

Privacy Policy

Last updated: 22 February 2026

01

Introduction

Nowatek Limited ("Nowatek", "we", "us", or "our") respects your privacy and is committed to protecting personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you:

  • visit nowatek.co
  • use our products, including Ticket Validation
  • communicate with us
02

Company Information

Nowatek Limited

Ground Floor, 71 Lower Baggot Street

Dublin, Ireland

Company number: 805028

Contact: contact@nowatek.co

03

Information We Collect

We may collect the following categories of data:

3.1 Information you provide

  • Name
  • Work email address
  • Company name
  • Inquiry details
  • Support communications

3.2 Usage and technical data

When using our website or products, we may collect:

  • IP address
  • Device and browser information
  • Log data
  • Usage metrics related to the platform

3.3 Event validation data (product use)

When customers use Ticket Validation, we process event-related data on behalf of our customers, which may include ticket identifiers and validation timestamps.

In these cases, Nowatek acts as a data processor, and the event organizer is the data controller.
04

How We Use Information

We use collected information to:

  • provide and operate our services
  • respond to inquiries and support requests
  • improve platform performance and reliability
  • maintain security and prevent misuse
  • comply with legal obligations
We do not sell personal data.
05

Legal Bases (GDPR)

Where GDPR applies, we rely on:

  • Legitimate interests (service operation and improvement)
  • Contract performance (providing requested services)
  • Legal obligations
  • Consent (where required, e.g., cookies)
06

Data Sharing

We may share data with:

  • trusted infrastructure and hosting providers
  • analytics providers
  • professional advisors
  • authorities where legally required

All partners are required to handle data securely and in accordance with applicable laws.

07

Data Retention

We retain personal data only for as long as necessary to:

  • provide our services
  • comply with legal obligations
  • resolve disputes
  • enforce agreements

Retention periods may vary depending on the type of data and legal requirements.

08

Data Security

Nowatek implements appropriate technical and organizational measures to protect personal data, including:

  • encrypted data transmission
  • access controls
  • system monitoring
  • secure cloud infrastructure

However, no system can be guaranteed to be 100% secure.

09

Your Rights (EEA/UK)

If you are located in the EEA or UK, you may have the right to:

  • access your personal data
  • request correction
  • request deletion
  • restrict processing
  • object to processing
  • data portability
  • lodge a complaint with a supervisory authority

To exercise rights, contact: contact@nowatek.co

10

International Transfers

Where data is transferred outside the EEA, we implement appropriate safeguards in accordance with applicable data protection laws.

11

Cookies

Our website may use cookies and similar technologies to improve user experience and analyze traffic.

Where required, we will request your consent.

For more details, please see our Cookie Notice (if applicable).

12

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

13

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

14

Contact Us

For privacy-related questions, contact:

Nowatek Limited

Ground Floor, 71 Lower Baggot Street

Dublin, Ireland

contact@nowatek.co